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  1. CRM (Customer Relationship Management): Elements, Benefits, …

    Feb 17, 2025 · Customer relationship management (CRM) includes the principles, practices, and guidelines that an organization follows when interacting with its customers. CRM is often used …

  2. What Is CRM (Customer Relationship Management)? - Salesforce

    CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve …

  3. Customer relationship management - Wikipedia

    Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By leveraging data-driven …

  4. What Is a CRM? (CRM Meaning, Definition & Examples)

    Aug 14, 2025 · • CRM stands for customer relationship management—both a strategy and the software that powers it. • It keeps all your customer info, conversations, and sales tasks in one …

  5. What is CRM (customer relationship management)? - TechTarget

    Feb 12, 2025 · CRM (customer relationship management) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions …

  6. What Is CRM? Definition, Types, Benefits & Real-World Use Cases

    Customer Relationship Management — or CRM for short — is more than just software. It’s a strategic approach to building stronger client relationships, optimizing sales, and delivering …

  7. What is CRM? | Microsoft Dynamics 365

    In the digital era, CRM systems automatically collect a wealth of information about existing and prospective customers, including email addresses, phone numbers, company websites, social …

  8. What Is CRM? Customer Relationship Management Explained

    Sep 4, 2024 · Customer relationship management (CRM), is a set of practices aiming to deepen customer engagement. By applying CRM principles effectively, you can expand your sales …

  9. What is customer relationship management (CRM)? - IBM

    Apr 2, 2024 · Customer relationship management (CRM) is a set of integrated technologies used to document, track and manage an organizations relationships and interactions with existing …

  10. What is CRM (Customer Relationship Management)? What does …

    As a strategy, CRM is about putting your customers at the heart of everything you do. It’s about building relationships, understanding their needs, and staying connected with them over time.