Ever wondered what happens after you dial 999 for an ambulance? Behind the scenes, every decision made by dispatch officers like Ann Jones is focused on getting help to the patient as quickly as possible and safely. Official guidance and professional judgement support considerations of the skills needed on scene, and the location of available ambulances, but things can change, and they adapt in seconds when emergency demand is high. Ann says she’s often thinking 20 minutes into the future: “I’ll
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On the 83rd birthday of the 999 service, Jules from the #TeamLAS control room training team explains what happens when you call 999: the questions you may be asked, why we ask these questions and how if you ever need to phone us, you can help us ensure we give the patient the best care for their needs. Remember, 999 is for serious medical emergencies. For urgent medical advice go to: www.111.nhs.uk or call 111 if you cannot get help online. | London Ambulance Service NHS Trust
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Calling 999 does NOT always mean you'll be taken to hospital by an ambulance, or that you'll join the front of the queue at A&E. Our 999 Emergency Call Coordinator Asad explains how they process works. You can help us by making your own way to hospital where it's safe and possible for your to do so. | London Ambulance Service NHS Trust
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169K views · 620 reactions | 999, the number to use to reach us in an emergency. That's when someone's life is at risk, or they are seriously ill. Please remember: If you no longer need an ambulance or have made your own way to the hospital, that’s OK, but please call us back on 999 to cancel. 111.nhs.uk is there when you need medical help quickly, but it's not an emergency. #BankHoliday #999 #EmergencyService #Ambulance | North West Ambulance Service NHS Trust | Facebook
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