In a world where small acts of kindness create the biggest impact, MTC Chennai conductor Thiru Suresh Kumar touched hearts by going above and beyond. On 30 December 2024, while operating route 101 from Poonamallee to Karayanchavadi, he ensured a smooth and safe journey for Anusuya, a wheelchair user. With care and dedication, he assisted her onto the ramp and secured her wheelchair with a safety lock, exemplifying true inclusivity in public transport. This heartwarming gesture, shared by IAS off