Citibank Business Credit Card - Search Videos

A Broken Checkbox Cost Citibank $900 Million. And 3 People Checked It First

A Broken Checkbox Cost Citibank $900 Million. And 3 People Checked It First

Three people reviewed the transaction. All three approved it. $900 million left the building. Citibank only meant to send an $8 million interest payment. The employee filling out the transfer screen was working with a cluttered, outdated interface that made it genuinely difficult to see what was actually being authorized. The checkbox that ...

1K views3 weeks ago

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